Terms of service

Effective date: November 5, 2026

Overview

Welcome to LIMITLESS FOG. This website and store are operated by LIMITLESS FOG LLC, doing business as LIMITLESS FOG ("LIMITLESS FOG," "we," "us," or "our"). Our website, content, tools, products, and related services are collectively the "Services." Our store is hosted on Shopify.

These Terms of Service, together with the policies referenced here, describe the terms governing your use of the Services and purchases from us. Please read them carefully. By using the Services or placing an order, you agree to these Terms to the extent permitted by applicable law. Our Privacy Policy explains our handling of personal information; acceptance of these Terms does not substitute for any separate consent required by law.

Nothing in these Terms excludes or limits any consumer rights or remedies that cannot lawfully be waived.

1. Access and accounts

You must be at least the age of majority in your state of residence to place an order. Minors may use the Services only with the permission and supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete account, billing, payment, and shipping information and to update it when necessary. You must be authorized to use the payment method and personal information you provide.

You are responsible for protecting your account credentials and for activity you authorize through your account. Please notify us promptly if you suspect unauthorized access. You may not sell or transfer your account without our written consent.

2. Our products

Our apparel is made to order, and our wreaths are handmade. Product pages describe the applicable materials, sizing, features, and care instructions. Please review these details and available size charts before ordering.

We aim to represent our products accurately. Photographs and digital mockups illustrate the product and design; screen settings, lighting, garment size, and production methods may result in reasonable differences in color, print scale, or placement. Handmade items may have minor variations in arrangement, dimensions, and materials, as described in the listing. These variations do not excuse defective products or material differences from the description of the product purchased.

We may update listings, discontinue products, or limit quantities for future orders. Changes to a listing do not retroactively change an accepted order. We will obtain your consent before making a material substitution to an ordered product; if we cannot fulfill it as agreed, we will cancel the affected item and issue a refund.

3. Orders, Cancellations, and Returns

By placing an order, you offer to purchase the selected products and authorize us and our payment processors to charge the total disclosed at checkout. Our order confirmation email confirms acceptance unless it expressly states that it only acknowledges receipt and that acceptance is pending. If acceptance is pending, we will communicate acceptance separately. A payment authorization alone is not acceptance.

We may decline or cancel orders for legitimate reasons, including suspected fraud, unavailable products, material listing or pricing errors, payment problems, or shipping restrictions, subject to applicable law. We will notify you using the contact information provided. If we cancel an entire unfulfilled order after collecting payment, we will promptly refund the full amount paid, including taxes and shipping. For partial cancellations, we will refund the canceled items, applicable taxes, and any shipping charges attributable to those items.

Please check your selected size, color, design, and shipping address before submitting your order. Contact support@limitlessfog.com promptly to request a change or cancellation. Because products are made to order or handmade, we may be unable to accommodate voluntary changes or cancellations once production has begun. This does not restrict cancellation or refund rights required by law, including rights relating to shipment delays.

Our Return and Refund Policy governs voluntary returns and exchanges and explains how to report damaged, defective, or incorrect products: Return and Refund Policy. Nothing in that policy or these Terms limits remedies required by applicable law.

Purchases through this store are intended for personal or household use. Contact us before placing orders for commercial resale.

4. Prices, promotions, and billing

Prices are stated in U.S. dollars unless otherwise indicated. Applicable taxes and shipping charges are disclosed at checkout before you submit your order. The agreed price is the price shown at checkout and in your order confirmation, subject to the error-resolution process in Section 12.

We may change prices and promotions for future purchases. Promotional offers may have separate conditions, including expiration dates, eligible products, minimum purchase requirements, and restrictions on combining discounts. Those conditions govern the specific promotion where they differ from these Terms, subject to applicable law.

You agree to pay the total you authorize at checkout and to provide accurate payment and contact information. We will not charge an increased price or substitute products without your agreement.

5. Shipping and delivery

We currently ship only to eligible addresses within the United States. Available destinations and shipping options are shown at checkout and in our Shipping Policy: Shipping Policy

Production or processing time is separate from carrier transit time. Please review the product page and Shipping Policy for current estimates. Apparel and wreaths may ship separately, and tracking information will be provided when available.

Estimated delivery dates are not guaranteed unless we expressly offer a guaranteed service. Carrier disruptions, severe weather, and other events outside our reasonable control may affect transit. These circumstances do not eliminate obligations or remedies required by law.

We maintain a reasonable basis for stated shipment timeframes. If we cannot ship within the applicable promised timeframe, we will notify you, provide a revised shipment estimate where available, and offer the opportunity to consent to the delay or cancel for a prompt refund, as required by applicable law. We will obtain any required consent and cancel and refund unshipped orders when required.

If a package is missing, arrives damaged, or is marked delivered but cannot be located, contact support@limitlessfog.com promptly with your order number and relevant details. We will investigate with the carrier or fulfillment provider and arrange an appropriate resolution based on the findings and your legal rights. We do not treat carrier handoff alone as eliminating our responsibility to address delivery problems. Risk of loss remains with us until delivery to the shipping address you provided, subject to applicable law. Title passes upon delivery once payment has been received.

You are responsible for providing an accurate shipping address. If an address error or refusal of delivery requires reshipment, we will explain any proposed additional charges and obtain your agreement before charging them. This does not apply to errors caused by us or our fulfillment providers.

6. Intellectual property

Except for customer submissions and third-party materials, the content of the Services, including our branding, designs, text, graphics, photographs, and videos, is owned by LIMITLESS FOG or used with permission from the relevant rights holders. Applicable intellectual property rights remain with their respective owners. Shopify names and marks belong to Shopify.

You may browse the Services, make purchases, share public product links, and print or save reasonable portions for personal, noncommercial purposes, such as keeping order records. Ordinary browser caching and use of accessibility tools are permitted. Except as permitted by law or with the rights holder’s permission, you may not copy our designs, commercially reproduce our content, or use our branding in a way that suggests unauthorized affiliation or endorsement.

Purchasing a product does not transfer intellectual property rights in its design or branding. Customers retain ownership of their reviews and other submissions, subject to the nonexclusive license in Section 11.

7. Optional third-party tools

The Services may include optional tools provided by third parties. Your use of those tools may also be subject to the provider’s terms and privacy practices, which you should review before use.

To the extent permitted by law, we do not warrant the availability or performance of independently operated third-party tools. Nothing in this section excludes our own obligations concerning your purchase, our handling of personal information, or responsibilities that cannot lawfully be excluded.

8. Third-party links

We may link to websites or resources operated by third parties. A link does not necessarily constitute an endorsement. Third-party websites have their own terms and privacy practices, and we do not control their content or transactions conducted independently on them. This does not limit our responsibility for purchases made from LIMITLESS FOG or other obligations imposed by law.

9. Relationship with Shopify

LIMITLESS FOG is powered by Shopify, which enables us to provide the Services to you. When you use the Services, your device communicates with Shopify’s systems to deliver the Services. Section 10 explains how Shopify uses and processes information from these interactions. However, any sales and purchases you make in our Store are made directly with LIMITLESS FOG. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and LIMITLESS FOG, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with LIMITLESS FOG.

10. Privacy policy

Our privacy policy explains how we may collect, use, and disclose certain personal information from your use of the Services. By using the Services, you acknowledge that you have read this privacy policy. Because the Services are hosted by Shopify, as you browse and interact with the Services, Shopify collects, uses, processes, and stores personal information about your access to and use of the Services, including information about your transaction. Shopify may use this information for purposes including but not limited to providing, securing, and improving the Services; processing transactions; and helping prevent fraud on this website and on other websites that are powered by Shopify. Information collected when you visit or use the Services, including information collected automatically about your browsing activity, will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy privacy policy and Shopify’s privacy policy Shopify’s privacy policy for more details on how we, Shopify, and our partners use your personal information.

11. Reviews and other submissions

You retain ownership of reviews, photographs, suggestions, and other content you submit to us ("Feedback"). You grant LIMITLESS FOG a nonexclusive, worldwide, royalty-free license to reproduce, display, publish, distribute, and reasonably format Feedback for operating, improving, and promoting our store and products. We may allow service providers acting on our behalf to use Feedback for those purposes. This license continues while we use the Feedback for those purposes, subject to applicable privacy and other legal rights. We will not edit a review to materially change its meaning or misrepresent your experience.

You represent that you have the rights necessary to submit the Feedback and grant this license. Do not include another person’s private information without authorization. Clearly disclose any compensation, free products, or other material incentives connected with a review.

We welcome honest positive and negative reviews. Nothing in these Terms restricts lawful reviews or criticism, penalizes customers for expressing honest opinions, or transfers ownership of their reviews to us.

We may remove or decline content that contains private or confidential information, infringes others’ rights, is unlawful, harassing, abusive, obscene, unrelated to the products or Services, spam, or clearly false or misleading. Disagreement with an opinion or a low rating alone is not a basis for removal.

We are not obligated to pay for unsolicited ideas or respond to every submission. Private customer-support communications are handled according to our Privacy Policy; this Feedback license does not authorize us to publish private order or support details as testimonials without permission.

12. Errors and inaccuracies

We may correct typographical errors or inaccuracies in listings, prices, availability, promotions, and shipping information. Corrections apply to future transactions and do not automatically change an existing order.

If a material error affects your order, we will contact you to explain the issue and offer an appropriate resolution, such as proceeding on corrected terms with your express agreement or canceling the affected items and issuing a prompt refund under Section 3. We will not charge an increased amount without your authorization. Any cancellation remains subject to applicable law.

13. Prohibited uses

You may not use the Services to commit fraud, violate applicable law, infringe another person’s rights, impersonate others, submit knowingly false transaction information, threaten or unlawfully harass others, distribute malware, send spam, or collect personal information without authorization.

You may not interfere with site operation, attempt unauthorized access, bypass security controls, or extract content in violation of applicable law or intellectual property rights. Automated access that overloads the Services, circumvents access restrictions, or collects protected information is prohibited.

Ordinary browsing, accessibility tools, lawful customer reviews, and search indexing permitted by our published crawler instructions or express authorization are not prohibited. Authorized shopping agents are governed by Section 14. We may restrict access for violations, subject to Section 15 and applicable law.

14. Automated shopping agents

An "Agent" is software or a service that takes autonomous or semi-autonomous actions on a person’s behalf when interacting with the Services. You may use an Agent only where we permit that form of access and only within the authority you have granted it. Permission may be provided through a supported integration or our express authorization.

Agents must identify their automated nature and provider through the supported integration or another identification method we specify. They must not misrepresent themselves as human, bypass CAPTCHAs or security controls, evade access restrictions, collect information without authorization, or interfere with the Services. Agents making direct HTTP requests must identify themselves in their user-agent string using "Agent/[agent name]" unless the supported integration specifies another identification method.

We may reasonably limit or revoke automated access to protect the Services. Use of an Agent does not waive customer rights, authorize purchases beyond the user’s actual instructions, or change our obligations for accepted orders. Ordinary assistive technologies and permitted search-engine indexing are governed by Section 13 rather than these shopping-agent requirements.

15. Suspension and termination

We may suspend or terminate access where reasonably necessary to address fraud, security risks, unlawful conduct, or material violations of these Terms. We will provide notice where reasonably practicable and legally required.

Termination does not eliminate obligations concerning accepted orders, refunds, amounts lawfully owed, or rights that arose before termination. Provisions intended by their nature to continue, including intellectual property, applicable Feedback licenses, liability provisions, and governing law, survive to the extent permitted by law.

16. Disclaimers and warranties

We aim to keep the Services accurate, secure, and available, but cannot guarantee uninterrupted or error-free website operation. TO THE EXTENT PERMITTED BY LAW, THE WEBSITE AND OPTIONAL ONLINE TOOLS ARE PROVIDED "AS IS" AND "AS AVAILABLE."

Product specifications, express promises, and any applicable warranties stated at purchase remain applicable. Nothing in these Terms disclaims responsibility for fulfilling those promises or providing remedies for defective or materially misdescribed products where required by law.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM IMPLIED WARRANTIES ONLY WHERE THEY MAY LAWFULLY BE DISCLAIMED. THIS DISCLAIMER DOES NOT APPLY WHERE PROHIBITED AND DOES NOT LIMIT ANY NON-WAIVABLE WARRANTY, CONSUMER RIGHT, OR REMEDY.

17. Limitation of liability

TO THE EXTENT PERMITTED BY APPLICABLE LAW, LIMITLESS FOG AND ITS OFFICERS, EMPLOYEES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL LOSSES, SUCH AS LOST BUSINESS PROFITS, ARISING FROM USE OF THE SERVICES.

THIS LIMITATION DOES NOT EXCLUDE OR LIMIT LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, PERSONAL INJURY OR DEATH WHERE LIABILITY CANNOT LAWFULLY BE LIMITED, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY LAW. IT DOES NOT ELIMINATE OBLIGATIONS TO DELIVER AGREED PRODUCTS, PROVIDE REQUIRED REFUNDS, HONOR EXPRESS WARRANTIES, OR PROVIDE OTHER NON-WAIVABLE CONSUMER REMEDIES.

Some jurisdictions do not allow certain limitations, so these exclusions apply only to the extent permitted in your circumstances.

18. Responsibility for third-party claims

To the extent permitted by law, you agree to indemnify LIMITLESS FOG for reasonable losses and expenses arising from third-party claims directly caused by your fraud, willful misconduct, knowing infringement of another person’s intellectual property rights through submitted content, or unlawful misuse of the Services. This obligation does not arise merely from ordinary browsing, purchasing, making a good-faith complaint, or posting an honest review.

You are not responsible under this section for losses caused by our own negligence, misconduct, or breach of these Terms. We will promptly notify you of a covered claim, permit you a reasonable opportunity to participate in its defense, and take reasonable steps to mitigate losses. We will not agree to a settlement imposing payment, admissions, or other obligations on you without your written consent. This section does not limit non-waivable consumer rights.

19. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. Nothing in these Terms limits any rights you may have under applicable consumer protection laws or other laws that cannot be waived by contract. If any part of these Terms conflicts with those rights, those rights will apply.

20. Waiver and entire agreement

Failure to enforce a provision on one occasion does not waive the right to enforce it later. These Terms and the policies incorporated by reference form the agreement concerning use of the Services, together with the applicable product descriptions, checkout disclosures, order confirmation, and express promises made for your purchase.

If a policy conflicts with these Terms, the more specific provision governs the subject it addresses, subject to mandatory law and any express agreement for your order. Nothing here excludes representations or rights that applicable law requires us to honor.

21. Assignment

You may not transfer your contractual obligations under these Terms without our written consent, except where permitted by law. We may transfer our rights and obligations in connection with a business sale, merger, or reorganization, provided the transfer does not reduce your existing rights. We will provide any notice required by law.

22. Governing law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles, except that mandatory consumer protections applicable to you remain in effect.

Subject to those protections, disputes may be brought in the state courts located in California or the federal courts serving that location, and the parties consent to jurisdiction there. This provision does not prevent you from bringing a claim in another court, including an eligible small-claims court, where applicable law gives you that right. These Terms do not require binding arbitration or waive any non-waivable right to participate in a class action.

23. Translations

Translations may be provided for convenience. If versions differ, the English version governs to the extent permitted by law. This does not override mandatory language requirements or consumer protections, or determine the language of court proceedings contrary to applicable rules.

24. Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

25. Electronic communications

We may send order confirmations, shipping updates, account notices, and other transactional or service-related communications electronically using the contact information you provide. You are responsible for keeping that information current.

Agreement to these Terms does not by itself constitute consent to marketing text messages or other marketing communications that require separate consent. Where required, we will obtain that consent separately and provide applicable unsubscribe options.

26. Changes to these Terms

We may revise these Terms and will update the effective date when we do. Changes apply prospectively. An order remains governed by the terms and policies in effect when it was accepted, unless you expressly agree otherwise or a change is required by law.

We will provide notice of material changes and obtain any agreement required by applicable law. Continued use after changes take effect constitutes acceptance only to the extent permitted by law. Revised terms do not retroactively remove accrued rights or change the resolution of an existing dispute.